Modernize Your Customer Experience

OpenScape Contact Center has been a proven engagement platform, but evolving customer expectations and digital-first demands call for the next level in customer interaction. Mitel CX delivers AI-enhanced omnichannel capabilities designed to scale with your business.

What you’ll gain by upgrading to Mitel CX:

All channels, one interface: Unified voice, chat, email, and social access for agents and supervisors.
AI-enhanced service: Smarter routing, real-time analytics, and virtual agent support.
Flexible access: Web-based platform removes client installs, enabling secure work-from-anywhere.
Deployment flexibility: Run MCX in the cloud, on-premises, or hybrid.

Modernize Your Customer Experience

Speak to Mitel About Upgrading to Mitel CX